Tenant Information
From 2024 we are required to publish a range of information to demonstrate that we are working inline with the law and various regulations.
Complaints:
If you are a Tenant and wish to make a complaint about our Accommodation and Housing Services please use the Tenant Complaints Policy is here: Tenant Complaints Policy
If you are wanting to complain about a service or provision outside of our Accommodation and Housing Services please see this policy: Ripon YMCA Complaints Policy.
For more information about the Housing Ombudsman please visit this website: https://www.housing-ombudsman.org.uk/residents/make-a-complaint/how-to-complain-to-your-landlord
We are required to publish a range of information to meet our requirements. These are below:
2023/2024 Tenant Satisfaction Measures Ripon YMCA
2023/2024 Tenant Complaints Self Assessment Ripon YMCA
2023/2024 Complaint Performance and Improvement Report
From 2024 we are required to publish a range of information to demonstrate that we are working inline with the law and various regulations.
Complaints:
If you are a Tenant and wish to make a complaint about our Accommodation and Housing Services please use the Tenant Complaints Policy is here: Tenant Complaints Policy
If you are wanting to complain about a service or provision outside of our Accommodation and Housing Services please see this policy: Ripon YMCA Complaints Policy.
For more information about the Housing Ombudsman please visit this website: https://www.housing-ombudsman.org.uk/residents/make-a-complaint/how-to-complain-to-your-landlord
We are required to publish a range of information to meet our requirements. These are below:
2023/2024 Tenant Satisfaction Measures Ripon YMCA
2023/2024 Tenant Complaints Self Assessment Ripon YMCA
2023/2024 Complaint Performance and Improvement Report
